Privacy Policy

AcadEx COGNITIVE Privacy Policy

At AcadEx COGNITIVE, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and protect personal information through our website and online platform.

Scope of this Policy

This Privacy Policy applies to all users of the AcadEx COGNITIVE website and online platform, including students, instructors, administrators, and visitors.

Personal Information We Collect

We collect the following types of personal information:

  1. Registration Information: When you create an account on our platform, we collect your name, email address, username, and password.
  2. Profile Information: You may choose to provide additional information in your profile, such as your location, bio, and profile picture.
  3. Course and Learning Data: We collect data on your course enrollments, progress, and completion, as well as any assignments, quizzes, or exams you complete.
  4. Payment Information: If you purchase courses or services on our platform, we collect payment information, such as your credit card number, expiration date, and billing address.
  5. Technical Information: We collect technical information about your device, browser, and operating system, as well as your IP address and geolocation data.

How We Use Personal Information

We use personal information for the following purposes:

  1. To provide and improve our services: We use personal information to provide and enhance our courses, services, and overall user experience.
  2. To communicate with you: We use personal information to notify you about our services, courses, and promotions.
  3. To facilitate payments: We use payment information to process payments for courses and services.
  4. To analyze and improve our platform: We use technical information and course data to enhance our platform, courses, and services.

How We Share Personal Information

We share personal information with the following third parties:

  1. Instructors and Teaching Assistants: Course data and student information are shared to facilitate teaching and learning.
  2. Payment Processors: We share payment information with payment processors to complete transactions.
  3. Service Providers: We share personal information with service providers such as cloud storage providers and email marketing services.
  4. Analytics and Marketing Tools: We share technical information and course data with tools like Google Analytics to analyze and improve our platform.

Your Rights and Choices

You have the following rights and choices:

  1. Access and Correction: You can access and correct your personal information.
  2. Opt-out of Communications: You can opt out of receiving communications from us at any time.
  3. Delete Your Account: You can delete your account at any time.
  4. Cookie Settings: You can adjust your cookie settings to control the collection of technical information.

Security and Data Protection

We take the security of personal information seriously by implementing the following measures:

  1. Data Encryption: We encrypt personal information using industry-standard encryption protocols.
  2. Access Controls: We implement access controls, such as passwords and two-factor authentication.
  3. Data Backups: We regularly back up personal information to prevent data loss.

Changes to this Policy

We may update this Privacy Policy periodically:

  1. Notice of Changes: We will notify users of changes on our website.
  2. Effective Date: Changes will take effect on the date specified in the notice.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@acadexcognitive.com or visit the AcadEx head office in Yaoundé.

Acknowledgment

By using our website and online platform, you acknowledge that you have read and understood this Privacy Policy.

Governing Laws

This Privacy Policy shall be governed by and construed in accordance with the following laws:

  • ⚖️ Law n˚2023/009 on Distance Education
  • ⚖️ The General Data Protection Regulation (GDPR)
  • ⚖️ The European Union (EU) Education and Training 2020 Strategy
  • ⚖️ The US Laissez-Faire Approach to Online Content Regulation (Section 230 of the Communications Decency Act)
  • ⚖️ The European Union (EU) Digital Service Act Against Terrorist Content
  • ⚖️ The Morrill Act of 1962